Privacy & Policies

Privacy Policy

This Privacy Policy describes how ROYAL ENTERPRISE ("Company", "we", "our", or "us") collects, uses, and discloses information through our mobile application ROYAL ENTERPRISE and web platform https://vdpaysuper.com (together referred to as the "Platform").

By accessing or using the Platform, you consent to the practices described in this Privacy Policy, which is incorporated into and governed by our Terms of Use.

1. Company Information
ROYAL ENTERPRISE, a company incorporated under the Companies Act, 2024, with its registered office at:
SHOP NO. 1, NEW SOMNATH IND. AREA,
OPP. SOMNATH WAY BRIDGE,
GONDAL ROAD, KHOTHARIYA SOLVENT,
KHOTHARIYA, RAJKOT, GUJARAT, INDIA, 360002.

For queries or concerns, contact us at: Vd.recharge@gmail.com

2. Definitions

  • We/Our/Us – Refers to the Company and/or the Platform.

  • You/Your/User/Buyer/Customer – Refers to individuals using the Platform.

  • Services – Refers to payment solutions offered via UPI to retailers and businesses.

  • Third Parties – Refers to any entity other than the User or the Company.

  • Personal Information – Includes name, mobile number, date of birth, address, and financial data.

  • Platform – Refers collectively to the mobile and web application.

3. Information We Collect
We may collect the following information:

  • Personal Data: Name, Mobile Number, Date of Birth, Gender, Address.

  • Store Data: Store Name, Location, Business Category.

  • Bank Data: IFSC Code, Account Number, PAN Number.

  • Device/Tracking Info: IP address, Device ID, browser information.

  • Usage Data: Navigation paths, interaction logs, analytics.

This applies to both registered and unregistered users.

4. Use of Your Information
Your data may be used to:

  • Provide services and support.

  • Improve our offerings and user experience.

  • Maintain internal records and compliance.

  • Communicate account/service-related updates.

  • Share necessary information with third-party service providers.

  • Perform analytics and personalized marketing.

5. Data Collection Practices

  • Data is collected lawfully with your knowledge or consent.

  • Only relevant data necessary for services is collected.

  • You may choose to restrict what data is collected.

  • Data will be accurate, up-to-date, and securely stored.

6. Cookies
Our Platform uses cookies for:

  • Authentication

  • Session tracking

  • Functionality customization

  • Analytics and targeting

You may control cookie settings via your browser.

7. Third-Party Analytics
We use tools like Google Analytics to:

  • Understand user behavior

  • Track engagement anonymously

  • Optimize content and service delivery

These tools follow their own privacy policies.

8. External Links
Our Platform may contain links to external websites. We are not responsible for the content, practices, or policies of third-party websites.

9. Your Rights
You have the right to:

  • Request access to your personal data

  • Rectify inaccurate data

  • Withdraw consent at any time

  • Object to processing

  • Inquire about data transfers to third parties or other countries

10. Confidentiality
Your information will be treated as confidential and will not be disclosed to third parties except:

  • When legally required

  • As necessary for service provision

  • With your consent

11. Other Information Collectors
This policy does not apply to information shared with third parties. We recommend reviewing the privacy policies of such third parties before sharing personal data.

12. Disclosure of Information
We may disclose your information in the following scenarios:

  • To external service providers assisting with services

  • As required by law or to comply with legal obligations

  • For protection against fraud or illegal activities

13. Account Management
You may update most of your profile information at any time, except for fields deemed unique (e.g., mobile number, PAN). Removed data may be retained for dispute resolution or legal compliance.

14. Password Security
You are responsible for maintaining the confidentiality of your password. Report any suspected unauthorized activity to us immediately.

15. Security Measures
We use industry-standard security measures to protect your data. However, no method is 100% secure, and we cannot guarantee absolute security.

16. Severability
If any part of this policy is deemed invalid, the rest remains enforceable.

17. Amendments
We may update this Privacy Policy periodically. The most current version will always be available on the Platform.

18. Contact Us
For any queries or complaints, contact us at:
?? Vd.recharge@gmail.com

19. Data Retention Policy
We retain your data for a period of 6 months, unless required longer for legal, accounting, or regulatory purposes.

Note: This policy is governed by Indian law, including the Information Technology Act, 2000, and the IT (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011.